Clinic Director

This position is eligible for an additional sign-on bonus.   

The Clinic Director serves as the senior on-site physician leader responsible for the clinical governance, quality, safety, and compliance of health care services delivered under the contract at the assigned facility. The role is responsible for executive oversight of direct and indirect patient care functions, patient safety, medical policy implementation, quality management, performance improvement, inspection readiness, and resolution of clinical concerns. 

The Clinic Director provides leadership to multidisciplinary clinical staff and ensures health care services are delivered safely, timely, and in accordance with contract requirements, applicable health care standards, credentialing requirements, medical documentation requirements, emergency response requirements, and continuity of care obligations. The Clinic Director also provides direct patient care as required to support access to care and mission needs. 

Key Responsibilities:

• Provide executive oversight and direction of clinical services, including direct and indirect patient care and patient safety functions delivered under the contract. 
• Serve as the senior on-site medical authority for the scope of services provided at the facility. 
• Lead clinical governance activities, including medical staff conduct, documentation standards, infection prevention and control, emergency preparedness, and patient safety. 
• Implement and oversee clinical governance policies, procedures, protocols, and medical practice requirements applicable to the facility. 
• Participate in development of administrative policies and approve medical practice procedures, policies, guidelines, and standard operating procedures. 
• Lead quality management and performance improvement activities for health care services at the facility. 
• Direct investigation, documentation, and resolution of sentinel events, adverse events, complaints, grievances, and clinical concerns. 
• Ensure continuous readiness for inspections, audits, and compliance reviews under the contract. 
• Participate in audits as requested and ensure timely completion of documentation, corrective actions, and follow-up. 
• Review patient feedback, complaints, and grievances and implement corrective action as appropriate. 
• Supervise and provide clinical oversight of health care providers, including physicians, physician assistants, nurse practitioners, nursing staff, pharmacists, medical assistants, and dental services staff. 
• Serve as the clinical supervisory authority over advanced practice providers and fulfill collaborative practice responsibilities in accordance with applicable law and facility policy. 
• Define and enforce scope of practice for medical assistants and ensure proper delegation and supervision of clinical support tasks. 
• Provide strategic direction for physician services and clinical operations to support operational goals. 
• Mentor clinical leaders and support education, guidance, and professional development of staff. 
• Ensure clinical staff complete required training, competency, and continuing education requirements. 
• Provide direct patient care as required to support timely access to care. 
• Develop, coordinate, and maintain health care delivery at the assigned facility. 
• Ensure appropriate screening, assessment, treatment, patient education, and follow-up for acute and chronic conditions. 
• Ensure availability, appropriate use, monitoring, and documentation of diagnostic and therapeutic services. 
• Oversee care delivery for patients housed in the Medical Housing Unit and ensure appropriate clinical management and escalation. 
• Ensure daily solicitation and triage of requests for health care through a documented accountability system. 
• Ensure initial medical screening is completed within required timeframes and full health assessment is completed within required timeframes, unless clinical circumstances require earlier evaluation. 
• Ensure prescribed treatment and follow-up care are provided for chronic medical, dental, and mental health conditions at the appropriate level of care. 
• Serve as the initial reviewer for outside referrals and specialty consults not available at the facility. 
• Ensure timely review and completion of referrals, consult requests, laboratory results, imaging results, and required follow-up actions. 
• Ensure continuity of care through accurate documentation, tracking, and coordination with internal staff and external providers. 
• Ensure Medical Transfer Summary documentation or equivalent continuity-of-care documentation is prepared when patients are transferred. 
• Support access to off-site hospital and specialty services and ensure required authorization, referral, and follow-up processes are completed. 
• Ensure complete, accurate, timely, and medically defensible clinical documentation in accordance with policy and contract requirements. 
• Complete required chart reviews, co-signatures, clinical message reviews, and other documentation actions within required timelines. 
• Maintain proficiency in the Electronic Health Record and ensure clinical staff comply with documentation and recordkeeping standards. 
• Ensure secure storage, confidentiality, and appropriate handling of medical records and protected health information. 
• Ensure compliance with Basic Life Support, emergency response, evacuation, and medical emergency requirements applicable to medical staff and facility staff. 
• Support emergency planning, drills, and training for fire, life safety, evacuation, medical emergencies, and related response requirements. 
• Maintain awareness of applicable standards, directives, policies, procedures, and accreditation requirements relevant to health care services. 
• Ensure patient confidentiality and medical record confidentiality in compliance with the Health Insurance Portability and Accountability Act, the Privacy Act, and other applicable requirements. 
• Support compliance with credentialing, licensure, certification, and professional qualification requirements for health care personnel. 
• Provide advice on medical equipment suitability and current and future clinical equipment needs. 
• Demonstrate cultural sensitivity and professionalism in all communications and interactions. 
• Work effectively in a multicultural and multilingual environment and ensure interpreter services are used when required. 
• Complete required organizational compliance education, including assigned requirements that are client-specified, for Joint Commission Healthcare Staffing Services certification or other regulatory bodies.    

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.