Medical Receptionist

Job Summary

We are seeking a friendly, organized, and efficient Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, ensuring a welcoming and seamless experience while managing administrative tasks with accuracy and professionalism.

Key Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage the front desk by answering phone calls, scheduling appointments, and handling inquiries.
• Verify patient information and update medical records in compliance with confidentiality regulations.
• Process insurance claims and verify coverage details.
• Collect co-pays, payments, and issue receipts.
• Coordinate with healthcare providers and staff to ensure efficient clinic operations.
• Maintain a clean and organized reception area.
• Address patient concerns and direct them to the appropriate personnel.

Qualifications

• High school diploma or equivalent; additional certification in medical administration is a plus.
• Proven experience as a receptionist, preferably in a medical setting.
• Knowledge of medical terminology and healthcare systems.
• Proficiency in office software (e.g., MS Office, scheduling systems).
• Excellent communication and interpersonal skills.
• Strong multitasking abilities and attention to detail.