Systems Administrator

As a Systems Administrator at Bally’s Intralot, you'll play a pivotal role in delivering high-quality end-user support while helping optimize and secure our workplace technology environment. Here's what you'll be doing:

· Deliver onsite and remote technical support to end users, ensuring quick and effective issue resolution.

· Act as the primary support technician for VIPs and senior stakeholders, providing exceptional user support.

· Manage and support Windows 11 and macOS devices connected to the corporate environment.

· Administer and support Microsoft 365 services including Teams, Exchange, OneDrive, and SharePoint.

· Manage endpoint deployment and device management platforms including Intune, Autopilot, and JAMF.

· Support software deployments, patching, OS imaging, and endpoint lifecycle management processes.

· Maintain hardware inventory records and oversee device provisioning and decommissioning activities.

· Collaborate with IT teams on technology rollouts, testing, and implementation projects.

· Ensure endpoint environments comply with organizational security and compliance standards.

· Provide support and maintenance for AV and video conferencing systems.

· Record and manage support requests through helpdesk systems while following escalation procedures.