IT Delivery Manager

Our Mission
Ivy Partners is a Swiss consulting firm that supports businesses in their strategic, technological, and organizational challenges.
We are committed to providing our employees with a career that promotes both personal and professional development. We support them in enhancing their skills and offer real opportunities for progression.

As an IT Project Manager at Ivy Partners, you will:

• Lead the delivery of a small-scale ServiceNow implementation project, ensuring successful execution from planning through deployment.

• Develop and manage the project plan, coordinating activities and ensuring milestones are delivered on time.

• Work closely with business stakeholders and technical teams to implement changes within the ServiceNow platform.

• Perform basic ServiceNow configurations (such as user access management, roles, groups, forms or workflow-related configurations) when required.

• Coordinate and execute user communication activities, ensuring end users are informed and prepared for upcoming process and access changes.

• Manage and maintain user access lists, including the cleanup and validation of users, groups and permissions.

• Support testing, deployment and go-live activities, taking an active role in the day-to-day delivery of the project.

• Collaborate closely with a small project team, contributing hands-on rather than focusing solely on governance, reporting or steering committees.