NOC Engineer

Our mission
Ivy Partners is a Swiss consulting firm that assists companies with their strategic, technological, and organizational challenges.
We are dedicated to providing our employees with a career that enhances both their personal and professional development. We support their skill enhancement and offer genuine career progression opportunities.

As a NOC Engineer at Ivy Partners, you will:
- Continuously monitor the availability, performance, and stability of network services and infrastructure.
- Identify, analyze, and solve network incidents and anomalies.
- Perform troubleshooting for infrastructure, connectivity, and system issues.
- Execute initial incident response and ensure correct escalation to specialized teams.
- Support the administration and operation of corporate network environments.
- Manage and monitor tools for endpoint monitoring and protection.
- Ensure compliance with SLAs and defined operational procedures.
- Document incidents, problem resolutions, and operational processes.