Sr Customer Development Manager

JOB SUMMARY

The Sr Customer Development Manager is responsible for growing and developing the total Jack Link’s sales and profitability across identified customers (specifically Publix) by implementing detailed strategic sales plans for these customers.  This position will require working closely with key customers and internal departments such as trade planning, marketing, and category management as well as various brokers that represent Jack Link’s.  The ideal candidate will live in Florida but can manage remotely with minimum quarterly travel to market.

KEY RESPONSIBILITIES

• Achieve top and bottom-line sales and profit goals.
• Build strong customer relationships.
• Develop solid DSMP (Distribution, Shelving, Merchandising, Pricing) plans that drive category growth.
• Understand customer strategy and align to annual business plans that meet growth expectations.
• Develop 1–3-year strategic customer plans by segment.
• Provide transparent and timely communication to internal team members and customers/brokers.
• Develop plans for channel-specific business opportunities focused on expanding Jack Link’s in-store presence.
• Responsible for analyzing customer data and developing an action plan to achieve sales goals.
• Collaborate with cross-functional teams (Product Management, Trade Marketing, Research & Development) in creating both short and long-term category and channel strategies.
• Create and present information in a compelling and persuasive manner.
• Effectively wire relationships throughout customer organizations and at various levels internally at Jack Link’s including Executive Management, Operations, Supply Planning, and Marketing.
• Manage deduction and AR issues on all applicable accounts.
• Responsible for building, training and leading broker network where applicable.
• Perform other duties as assigned.

TRAVEL REQUIREMENTS

• Approximately 40% - 50% travel depending on business needs.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. The work environment is a plant/office setting with varying degrees of temperatures and noise levels. Exposure to manufacturing equipment movement and wet/slippery floors. However, the vast amount of work is conducted in a climate-controlled office. Travel may be required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to be successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the Team Member is regularly required to sit, use hands and fingers, handle, or feel and talk or hear. The Team Member is occasionally required to stand, walk, and reach with hands and arms. The Team Member must occasionally lift and/or more up to 25 pounds. Specific vision abilities required by this job include close vision.