Payroll Officer

As the Payroll Officer within JB Hi-Fi Group, you will play a key role in the efficient and accurate processing of payroll on a weekly and/or fortnightly basis for allocated business units. You will ensure JB Hi-Fi’s Payroll remains complaint with legislative requirements, company policies, and industry standards; as well as maintaining accurate employee records, resolving payroll-related queries, and supporting the organisation’s commitment to operational excellence through precise and timely payroll execution. 

Other key responsibilities include, but are not limited to: 

• Processing payroll for employees in compliance with relevant Awards, individual employment contracts, and legislative requirements, ensuring accuracy and timeliness. 

• Administering employee and employer deductions, contributions, and benefits, including company and industry superannuation. 

• Maintaining and updating employee records and payroll components consistently and accurately, following established procedures. 

• Responding to payroll-related queries and requests, providing clear and professional communication to resolve issues efficiently via Zendesk. 

• Collaborating with the Payroll Lead to address escalations and support service delivery through tools such as the Zendesk payroll portal. 

• Assisting with preparing payroll-related data for forecasting, analytics, and reporting to meet business requirements. 

• Building positive working relationships with internal and external stakeholders by supporting accurate and responsive payroll processes. 

• Contributing to key projects and process improvement initiatives under the direction of the Payroll Lead or Group Payroll Manager. 

• Maintaining accountability for task completion, ensuring adherence to deadlines and organisational standards. 

• Supporting the Payroll Lead in monitoring payroll accuracy and addressing discrepancies to maintain compliance and integrity.