Inside Sales Representative

🛠️ About the Role

We’re looking for a Inside Sales Representative to join our skilled and dedicated team. You’ll be part of a close-knit crew that values craftsmanship, safety, and customer satisfaction.

🔧 What You’ll Do

As a Inside Sales Representative at FGS, you’ll be responsible for:

• Conduct high‑volume outbound cold calls to MSHA‑regulated facilities, mining operations, heavy‑equipment companies, and commercial fleets.
• Generate qualified leads and schedule on‑site assessments for the outside sales team.
• Build and manage a growing sales pipeline within Salesforce CRM (or other CRM tools).
• Research and identify new prospects through online resources, industry lists, and territory data.
• Maintain accurate, detailed records of all interactions, follow‑ups, and lead status.
• Support territory development by coordinating with the outside sales and service teams.
• Follow up with warm leads, dormant accounts, and inbound inquiries to convert opportunities.
• Meet or exceed monthly KPIs for outbound activity, lead conversion, and revenue contribution.

✅ Qualifications

We’re looking for someone who brings:

• Experience in inside sales, telemarketing, lead generation, or business development preferred.
• Salesforce CRM or other CRM system experience strongly preferred.
• Comfortable cold calling industrial, fleet, or mining‑related companies.
• Strong communication skills—professional, confident, and persistent.
• Highly organized with the ability to track multiple accounts and follow‑up cycles.
• Ability to learn technical aspects of glass services for heavy equipment and fleets.
• Self‑motivated, competitive, and able to work independently within a structured environment.

Bonus if you have:

• Familiarity with MSHA environments, heavy equipment, or industrial service offerings.
• Experience selling into construction, mining, commercial trucking, or similar sectors.
• Background in B2B industrial services, parts, maintenance, or equipment sales.

🌟 Why Join FGS?

• Competitive pay and benefits

• Opportunities for training and advancement

• Supportive team environment

• Work that makes a real impact on safety and operations