Chief of Staff (gn) @ AgriFinTech Start-Up, Berlin

ABOUT US

We’re pioneering the future of agrifintech in Europe. We’re on a mission to build a category-defining leader in one of the most crucial industries on the continent: Agriculture. Backed by leading venture capital firms with over €10 million in seed funding, we are a high-impact and output-driven team. We’re rapidly gaining momentum with the first products already loved by customers.

YOUR MISSION

As our Chief of Staff to the Founders, Operations & Risk, you’ll work directly with the founders on some of the company’s most critical priorities across operations, credit risk, and finance.

This is a role for an exceptional, high-potential profile early in their career. Someone with the ambition and execution ability to operate far above their tenure. You’ll help solve complex cross-functional problems, build scalable processes, introduce automation, improve decision-making in risk and finance, and drive mission-critical initiatives from analysis to implementation.

You’ll be expected to think like an owner, move fast in ambiguity, and raise the bar on whatever you touch. This is not a classic staff or support role. It is a demanding, high-exposure seat at the center of the company for someone who wants to work directly with founders, learn at extreme speed, and help build a category-defining business from the inside.

KEY RESPONSIBILITIES

Operations, Automation & Operations Excellence

• This is a highly hands-on role: beyond building processes, you’ll regularly step into the work yourself: executing critical workflows, resolving edge cases, and using frontline exposure to improve how the company operates.

• Build and improve the company’s operating system across its core workflows, from customer onboarding and internal execution to tooling, reporting, and process governance.

• Identify bottlenecks, inefficiencies, and recurring failure points, and turn them into scalable processes, SOPs, and workflow automations.

• Help design and implement automations across operational processes (e.g. approvals, task routing, reminders, handovers, document flows, internal notifications, reporting pipelines).

• Drive high-priority cross-functional projects with a strong bias for action, clear ownership, and high execution quality.

• Establish transparency through dashboards, KPI tracking, and operating cadences that improve accountability and decision-making.

• Analyse conversion metrics in terms of credit risk rejections and other operational or financial product related conversion killers.

• Improve conversion rates by removing client-related friction points.

Credit Risk

• Support the development and scaling of credit risk processes across the full lifecycle, from application assessment and underwriting support to monitoring, controls, and reporting.

• Help sharpen decision frameworks, credit policies, and exception handling processes together with founders and relevant stakeholders.

• Analyze underwriting and portfolio data to identify patterns, improve risk selection, and strengthen operational decision quality.

• Build robust documentation standards and maintain audit-ready decision trails and control processes.

• Contribute to making risk operations scalable, data-driven, and operationally strong without adding unnecessary complexity.

Finance

• Support finance operations and selected strategic finance topics, including reporting, reconciliations, internal controls, process improvement or financial structuring.

• Improve the structure, quality, and reliability of financial data and underlying documentation.

• Contribute to analytical work related to business performance, portfolio quality, unit economics, and operational-financial planning.

• Support projects related to financing processes, banking relationships, and finance infrastructure as needed.

Founder Office / Strategic Execution

• Work directly with the founders on the company’s highest-priority operational and strategic topics.

• Prepare analyses, decision materials, and structured recommendations for complex business questions.

• Coordinate critical initiatives across teams and ensure strong follow-through, momentum, and alignment.

• Step into ambiguous, messy, or under-owned areas and bring structure, clarity, and execution.

• Act as a force multiplier for the leadership team by combining analytical rigor with hands-on delivery.