Export Execution Team Leader

Operational Execution

• Ensure the optimal execution of assigned contracts through consistent high-quality service to all stakeholders.
• Collaborate with traders on position follow-ups and resolve commercial issues with shippers.
• Issue shipping instructions to suppliers in a timely manner to maintain schedule integrity.
• Manage bookings with shipping lines while maintaining data accuracy within internal systems like SOL and Cargoo.
• Coordinate with internal teams, brokers, and logistics providers to ensure efficient handovers and position checks.
• Oversee the processing of shipping documents and the timely execution of payments to shippers.
• Investigate and follow up on potential weight claims with suppliers to protect company interests.
• Monitor assigned positions and payables specifically related to coffee suppliers.
• Review and approve all assigned service invoices to ensure cost accuracy.
• Conduct monthly stock checks at assigned warehouses and generate corresponding reports.
• Maintain up-to-date shipper and origin profiles while communicating procedural changes to client teams.
• Coordinate with the insurance team regarding warehouse counterparty onboarding on CTRM and coverage for insured cases.

Leadership and Management

• Provide daily oversight of the shared mailbox to ensure all inquiries are handled promptly.
• Develop and update formal working procedures to standardize team operations.
• Supervise team members in their daily tasks to ensure operational targets are met.
• Take direct responsibility for the overall performance and output of the execution team.
• Provide necessary training, coaching, and motivation to foster professional growth within the team.
• Lead the interviewing and training process for new team members.
• Act as a functional back-up for team members during absences to ensure business continuity.
• Perform weekly monitoring of payable logs, sales invoice due dates, accruals, and position scans.
• Execute additional analytical, reporting, or declaration missions as requested by the Logistics Manager or Traders.