Sales Representative

Responsibilities

SALES & BUSINESS DEVELOPMENT

• Identify and develop new business opportunities through prospecting, networking, referrals, and lead generation
• Conduct client meetings to understand operational needs and business challenges
• Present and demonstrate ERP and technology solutions to prospective clients
• Prepare quotations, proposals, and commercial offers
• Manage the full sales cycle from initial contact to deal closure
• Achieve monthly and quarterly sales targets and contribute to company growth

CLIENT RELATIONSHIP MANAGEMENT

• Build and maintain strong long-term relationships with prospective and existing clients
• Ensure continuous follow-up and professional communication throughout the sales process
• Understand client requirements and provide tailored business solutions
• Maintain high levels of customer satisfaction and professionalism
• Act as the main point of contact between clients and the company during the sales journey

TECHNICAL & IMPLEMENTATION COORDINATION

• Collaborate closely with technical and implementation teams throughout the sales and onboarding process
• Coordinate project handovers to ensure smooth client onboarding and implementation
• Communicate client requirements clearly to internal teams
• Support clients during the pre-sales and post-sales process when needed
• Ensure proper follow-up on project progress and customer satisfaction

ERP, WEBSITE & BUSINESS SOLUTION KNOWLEDGE

• Maintain strong understanding of ERP systems, website solutions, software services, and digital transformation solutions
• Understand core business operations including accounting, inventory, HR, CRM, procurement, and operations workflows
• Stay updated on industry trends, competitor solutions, and emerging technologies
• Effectively communicate the business value and operational benefits of ERP solutions Continuously develop product knowledge and consultative selling skills