CRM Manager

We are looking for a Middle CRM Manager to join our team. Your main responsibilities will be:

• Setting up promotions in the CRM system;
• Collecting data on the results of completed promotions;
• Evaluating the effectiveness of promotions and suggesting improvements;
• Creating layouts for promotional emails, SMS, and messages;
• Communicating with clients through various channels to inform them about new promotions and bonuses;
• Developing new promotions and bonus programs to attract and retain clients;
• Collaborating with the team to analyze customer needs and market trends;
• Participating in the implementation of changes to improve customer satisfaction;
• Assigning tasks to the copywriting team;
• Supporting the technical team in resolving promotion-related issues.

Nice to have skills:

• Experience in the gambling industry.