Corporate Operations Engineer
Job Overview
About Us
Kajabi is in the middle of a once-in-a-decade transformation.
After fifteen years, our founders returned to rebuild Kajabi with the same speed, hunger, and grit that sparked the original movement. We’re not a corporate SaaS company trying to play it safe — we’re a team of builders rewriting the future of the expert economy.
Millions of people around the world rely on Kajabi to share what they know and change lives because of it. Our Heroes aren’t “customers”… they’re everyday entrepreneurs using Kajabi to build freedom for themselves and impact for others.
If you want to be part of a company moving fast, raising the bar, and building something that actually matters — welcome in.
Corporate Operations Engineer
The Corporate Operations Engineer is tasked with primary or shared responsibility for management of internal technology, software, and services in support of Kajabi employees. The role will report to our Lead, Corporate Operations Engineer.
The Impact you will make
- Respond to users requests for service, troubleshoot problems and help develop solutions.
- Support PC hardware components, Windows/Mac operating system, and application software.
- Perform minor repairs to equipment and arrange for other servicing needs.
- Help monitor endpoint solutions and make sure updates are installed properly.
- Track and manage inventory of hardware used by Kajabi employees.
- Maintain, troubleshoot, and train Kajabi employees and clients with the use of computers, shared services, and audio/visual equipment at the Kajabi Headquarters.
- Assist with onboarding and offboarding procedures
Attributes for Success
- Preferred to be pursuing an undergraduate degree in Computer Engineering, Computer Science, or any computer related field
- Experience supporting internal HRIS systems (Sprout)
- Experience supporting Windows and MacOs in an enterprise environment
- Excellent customer service and troubleshooting abilities in-person and in a remote-working environment
- Advanced problem-solving skills and technical aptitudes to adapt to new circumstances and learn quickly when facing new problems and challenges
- Ability to respond effectively to inquiries and complaints
- Ability to define problems, collect data, establish facts, and draw valid conclusions
Bonus if you have
- Experience Troubleshooting Windows Devices
- Previous experience with MDM solutions such as Intune and Jamf Pro
- Ability to administer two-factor authentication, SSO integration, security protocols, and password management
- Learn new skills and techniques that improve your own work as well as the rest of the teams
Kajabi Team Benefits Package
- Company paid premiums for medical, for self and eligible dependents
- Company funded mental health resources
- Generous vacation and sick leave policy with option to monetize annually
- Monthly internet and team appreciation allowances
- Performance and anniversary bonus
How To Apply
Sound like a good fit for you? Click apply, below!
Kajabi LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, veteran status, or any other basis protected by applicable law.
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