Job Overview
- Ensure stable and secure operation of all live data products, providing 2nd‑ and 3rd‑level support across Snowflake, DBT, Streamlit, and Power BI.
- Partner closely with the delivery team to drive new data solution development and to implement significant enhancements to existing products.
- Troubleshoot incidents, perform root‑cause analyses, and manage small enhancements and configuration updates.
- Monitor data pipelines, system health, and KPIs while maintaining alerts, dashboards, and SLA/SLO compliance.
- Maintain documentation, configurations, access controls, and support lifecycle planning of data products.
- Collaborate with engineering, architecture, and business teams, communicating incidents, changes, and user guidance clearly.
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