Manager, Firmware Development

The Manager, Firmware Development leads a multi-site engineering team responsible for firmware and embedded software development for Intercom used in broadcast media production, theaters, houses of worship, transportation, energy, commercial and general and aviation products as well as other mission-critical communication environments. This role provides technical and organizational leadership for firmware development, test operations, engineering processes, and software tool management supporting complex real-time audio communication systems.

The manager is responsible for ensuring the engineering organization is appropriately staffed, trained, and aligned to meet product roadmap, customer, and business objectives. This position works closely with Product Management, Manufacturing, Quality, and cross-functional engineering teams to drive innovation, improve development efficiency, and deliver high-quality products on schedule and within budget.

• Leading firmware and real-time embedded software development and testing for complex audio communication products.
• Managing continuation engineering, maintenance releases, and long-term product support activities.
• Collaborating with Product Management and engineering teams to define requirements, prioritize product backlogs, and align technical execution with business objectives.
• Driving improvements in engineering processes, CI/CD pipelines, development toolchains, and automated test systems to improve quality and efficiency.
• Providing technical leadership in embedded firmware, hardware/software integration, and complex system-level design challenges.
• Monitoring project schedules, technical risks, team performance, and resource utilization to ensure successful project execution.
• Leading staffing, budgeting, recruiting, coaching, performance management, and career development for firmware engineering staff.
• Supporting product roadmap planning, technology evaluations, and innovation initiatives while identifying and mitigating technical risks.
• Working closely with Manufacturing and Quality teams to improve product reliability, compliance, manufacturability, and operational efficiency.
• Interfacing with customers, leadership, and cross-functional teams to communicate technical solutions, development status, and project risks.
• Ensuring adherence to engineering processes, quality standards, regulatory requirements, and best practices for embedded firmware development.