Book-to-Report Operations Analyst (m./f./div.)

As a B2R Operations Analyst, you act as an operational control point for the Book-to-Report process and as the close day-to-day interface to our Business Performance Outsourcing partner. You monitor closing activities, accounting quality, reconciliations, intercompany and reporting-related tasks, and ensure that the outsourcing partner and internal stakeholders complete their activities accurately, consistently, and on time. Your role is not to execute all transactional postings yourself, but to oversee process performance, identify exceptions, coordinate resolution, and support the B2R GPO with transparency, root-cause analysis, and continuous improvement.

Daily Monitoring & Operational Control

• Review B2R dashboards, closing status, reconciliation progress, open items, exception queues, and reporting timelines.
• Identify delayed, incomplete, or incorrect activities in general ledger, intercompany, fixed assets, accruals, provisions, and reporting processes.
• Trigger and follow up required actions with local finance teams, business stakeholders, and the Business Performance Outsourcing partner until closure.
• Hold regular operational check-ins with the outsourcing partner to clarify priorities, remove blockers, and secure timely closing input.
• Ensure closing activities are performed in line with defined timelines, quality expectations, and the global process template.

Business Performance Outsourcing Partner Oversight

• Coordinate day-to-day B2R delivery with the Business Performance Outsourcing partner and monitor adherence to SOPs, work instructions, SLAs, and KPIs.
• Act as the primary operational contact for partner questions, escalations, prioritization topics, and process clarifications.
• Validate whether accounting activities are completed correctly and escalate quality issues, recurring delays, or unclear responsibilities.
• Drive joint follow-up with the outsourcing partner on action lists, service gaps, handover topics, and improvement measures.
• Maintain transparency on ownership, status, risks, and next steps across B2R operational topics.

Closing, Reconciliation & Reporting Support

• Monitor month-end closing tasks, journal entry status, accrual and provision activities, intercompany confirmations, and balance sheet reconciliation progress.
• Support clarification of accounting issues, missing documentation, open reconciliation items, and reporting deviations together with the Business Performance Outsourcing partner.
• Coordinate with local finance, group accounting, controlling, business teams, and the outsourcing partner to remove blockers and secure required inputs.
• Ensure partner handovers, status updates, and closing inputs are complete, timely, and usable for internal review.
• Support preparation of operational insights for closing reviews, KPI discussions, and management reporting.

Root-Cause Analysis & Continuous Improvement

• Analyse recurring B2R issues such as manual journal errors, reconciliation differences, intercompany mismatches, master data gaps, and late closing inputs.
• Review issue patterns jointly with the Business Performance Outsourcing partner and agree corrective actions, preventive controls, and follow-up ownership.
• Recommend corrective actions to the B2R GPO and track implementation with accountable owners.
• Support projects for process improvements, standardization, automation, and digitalization of B2R activities, including documentation, testing, rollout support, and follow-up on implementation progress.