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Project Coordinator

Posted April 10, 2026
Contractor

Job Overview

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
 
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
 

During the Salesforce transition period, the Customer Enablement (CE) team will continue to operate within the existing instance of Salesforce environment while the broader organisation migrates to a new Salesforce instance. To facilitate this process, the business will temporarily function across two Salesforce instances to uphold customer sentiment and ensure uninterrupted support.

This role is tasked with maintaining accurate records of all pertinent accounts, contacts, and customer information within the CSS Salesforce platform, which serves as the definitive source for customer data and case management through our Customer Portal. The primary focus is to ensure customers encounter no disruption to their support experience throughout the transition.

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
 
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
 


During the Salesforce transition period, the Customer Enablement (CE) team will continue to operate within the existing instance of Salesforce environment while the broader organisation migrates to a new Salesforce instance. To facilitate this process, the business will temporarily function across two Salesforce instances to uphold customer sentiment and ensure uninterrupted support.

This role is tasked with maintaining accurate records of all pertinent accounts, contacts, and customer information within the CSS Salesforce platform, which serves as the definitive source for customer data and case management through our Customer Portal. The primary focus is to ensure customers encounter no disruption to their support experience throughout the transition.

Key Responsibilities

    • Accurately transfer and enter customer account and contact data into CSS Salesforce from the new Salesforce instance, ensuring completeness and consistency.

    • Serve as the data integrity guardian for CSS Salesforce during the transition, validating that all records are up to date and correctly formatted.

    • Follow defined data migration processes and standard operating procedures precisely, flagging any discrepancies or gaps to the project lead.

    • Liaise with relevant business teams to identify missing or incomplete data and take prompt corrective action.

    • Support the Customer Enablement team in maintaining uninterrupted case management through Customer Hub by ensuring all prerequisite data is in place.

    • Manage workload effectively within tight project deadlines, prioritising tasks to meet migration milestones.

    • Maintain clear records of work completed, including data entry logs and progress updates for project reporting.

    • Proactively escalate issues that may impact the customer support experience or project timelines.

Skills & Experience

    Essential

    • Exceptional attention to detail with a strong commitment to data accuracy.

    • Proven experience in a data entry or data administration role.

    • Ability to follow structured processes and procedures consistently and methodically.

    • Comfortable working to tight deadlines in a fast-paced project environment.

    • Strong organisational skills with the ability to manage and prioritise a high volume of tasks.

    • Excellent written and verbal communication skills.

    • Proficient with Microsoft Office tools (Excel, Outlook).

Why join us?
We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.
 
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity.  We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.
 
Be rewarded for your efforts
We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.
We are also an equal opportunity employer committed to building a diverse and inclusive workforce.  We value diversity and encourage candidates of all backgrounds to apply.

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