Director of Executive Office Operations & Executive Assistant to the CEO

Position Overview:

KIPP NYC’s Director of Executive Office Operations & Executive Assistant to the CEO (DEO & EA) is a critical member of the Executive Office who provides high-level strategic, operational, and administrative support to the Chief Executive Officer, Chief of Staff, and, by extension, the broader Senior Leadership Team. Far more than a traditional executive assistant, this leader serves as a gateway - not a gatekeeper to ensure that the time, external relationships, and priorities are aligned to what most advances the mission.

The DEO & EA is deeply attuned to the organization’s strategic priorities and uses sound judgment to anticipate needs, manage complex scheduling demands, streamline communication, and enable efficient, high-quality executive operations. This individual serves as a trusted partner who brings discretion, clarity, and strategic insight to every interaction; manages the flow of information throughout the Executive Office; and reinforces a culture of responsiveness, alignment, and professionalism.

This role is ideal for someone who thrives in fast-paced environments, exercises strong relational intelligence, communicates with clarity and confidence in both written and oral communication, and brings an ownership mindset to supporting executive-level work.

Reporting Structure & Location

The DEO & EA reports to the Chief of Staff of KIPP NYC. The DEO & EA will be a part of the Executive Office, a high-performing team of strategic operators responsible for driving organization-wide strategy, alignment, and special projects, which enable the CEO and Senior Leadership Team to operate at scale and ensure that priorities are executed with clarity and purpose. The DEO & EA will directly supervise an Office Manager; together, they will ensure that KIPP NYC’s central office reflects the excellence and high standards of our schools.

Duties and Responsibilities:

General responsibilities include (but are not limited to):

Strategic Executive & Administrative Leadership

• Steward the CEO’s and Executive Office’s time through strategic calendar management informed by organizational priorities, decision-making rhythms, and stakeholder dynamics, ensuring focus on the highest-impact work.
• Serve as a strategic gateway for scheduling and access, proactively anticipating conflicts, decision points, and follow-up needs while assessing urgency, relevance, and sequencing as priorities shift.
• Triage executive communications with discernment, ensuring critical issues are surfaced quickly and appropriately while maintaining responsiveness and professionalism.
• Partner with Executive Office teammates to plan and execute leadership meetings, retreats, board and committee convenings, and special initiatives, providing strong coordination, judgment, and cross-functional communication.
• Coordinate logistics, agendas, materials, and timelines for cross-functional meetings and executive priorities.

Executive Support

• Prepare the CEO for meetings by assembling materials, drafting agendas, synthesizing pre-reads, and highlighting risks, dependencies, or decision points.
• Support the drafting, editing, and preparation of executive-facing and organization-wide communications, including presentations, written updates, and correspondence from the Executive Office. 
• Attend select meetings to capture key decisions, action items, and cross-functional implications, and support follow-through by tracking next steps and deadlines.
• Maintain clear, well-organized systems for executive documents, presentations, and information flow to ensure easy access and continuity.
• Manage complex domestic travel with attention to efficiency, cost, and executive preferences.

Office Operations Leadership

• Own and manage the day-to-day operations of the central office through the direct supervision and coaching of a full-time Office Manager, providing clear priorities, guidance, and structure to strengthen operational consistency and effectiveness across all office functions.
• Oversee office operations and continuous improvement to ensure systems, processes, and physical spaces support efficient and well-functioning office workflows.
• Advance a shared culture of operational excellence, partnering with staff to reinforce habits that promote collective responsibility for the workplace.
• Manage the central office’s operational budget.

Relationship Management & Organizational Alignment

• Serve as a trusted, professional representative of the Executive Office in interactions with internal teams, external partners, and community stakeholders.
• Build strong working relationships across departments to enable efficient communication, alignment, and problem-solving.
• Model and reinforce executive norms around clarity, responsiveness, discretion, and follow-through.
• Handle sensitive information and high-stakes interactions with sound judgment, confidentiality, and emotional intelligence.

*How to Apply: KIPP NYC has engaged Leslie Wade Consulting to lead the search for our DEO & EA. To apply, please complete the application here by March 3, 2026.