Solutions Engineer
Full-timeJob Overview
Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what’s important – their core business.
Help us help keep people safe and businesses working efficiently. Named as one of Built In Colorado’s Best Places to Work for six years in a row, KPA is made up of talented individuals working together for the greater good. We’re here to help our clients build safe, thriving organizations, and we’re looking for people with a common goal to help us do it.
Position Description:
As a Solution Engineer specializing in the manufacturing industry at KPA, you will drive growth and deliver value-driven solutions in the manufacturing vertical. This role combines technical expertise, industry knowledge, and strategic thinking to support sales campaigns and contribute to product enhancement.
This is a fast-paced role and supports simultaneous sales campaigns as well as assisting in the transition of newly won business to colleagues in client success, field consulting, and support. In addition, you will offer customer feedback to KPA’s Product Management and Product Marketing teams to further enhance our product offerings.
The unique challenge of this role requires excellence in three major categories:
· Providing technical support throughout the sales process by proactively scoping solutions using KPA products, supplying technical answers that our sales teams rely on and ensuring the “technical close” in the sales process.
· Being the voice from the field providing intelligence on what our clients are doing with our products to improve their business.
· Arming the sales team with great content and identifying new ways to use KPA products to best deliver business solutions jointly with our clients.
This is a challenging, exciting role that will test your commercial and technical skills, strategic thinking capabilities, and ability to remain focused and follow-through on plans.
Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what’s important – their core business.
Help us help keep people safe and businesses working efficiently. Named as one of Built In Colorado’s Best Places to Work for six years in a row, KPA is made up of talented individuals working together for the greater good. We’re here to help our clients build safe, thriving organizations, and we’re looking for people with a common goal to help us do it.
Position Description:
As a Solution Engineer specializing in the manufacturing industry at KPA, you will drive growth and deliver value-driven solutions in the manufacturing vertical. This role combines technical expertise, industry knowledge, and strategic thinking to support sales campaigns and contribute to product enhancement.
This is a fast-paced role and supports simultaneous sales campaigns as well as assisting in the transition of newly won business to colleagues in client success, field consulting, and support. In addition, you will offer customer feedback to KPA’s Product Management and Product Marketing teams to further enhance our product offerings.
The unique challenge of this role requires excellence in three major categories:
· Providing technical support throughout the sales process by proactively scoping solutions using KPA products, supplying technical answers that our sales teams rely on and ensuring the “technical close” in the sales process.
· Being the voice from the field providing intelligence on what our clients are doing with our products to improve their business.
· Arming the sales team with great content and identifying new ways to use KPA products to best deliver business solutions jointly with our clients.
This is a challenging, exciting role that will test your commercial and technical skills, strategic thinking capabilities, and ability to remain focused and follow-through on plans.
Responsibilities
- Empower the sales team with compelling content and creative strategies to showcase the full potential of KPA products in solving client challenges.
- Provide technical leadership throughout the sales cycle by proactively designing tailored solutions, addressing technical inquiries, and ensuring seamless “technical closes” aligned with industry-specific needs.
- Act as the bridge between clients and KPA by gathering insights on how customers utilize our products to enhance their businesses.
- Assist in discovery calls and deliver impactful product demonstrations to prospects at all organizational levels—from end-users to C-suite executives.
- Educate clients and prospects on how KPA’s solutions integrate into their safety and compliance ecosystems, driving measurable value.
- Completing and tracking Requests for Information (RFI), Requests for Proposal (RFP), and other procurement-related documentation.
- Design custom demonstrations, proof-of-concept solutions, and tailored presentations in collaboration with the sales team.
- Assist in training the sales teams on product capabilities, competitive positioning, and effective sales strategies to elevate their expertise.
- Stay ahead of the competition by building a deep understanding of competing products, market trends, and differentiators.
- Represent KPA at conferences and trade shows by delivering engaging presentations, conducting live product demonstrations, and addressing inquiries from clients and prospects.
Knowledge, Experience, Requirements
- 3-5 years' experience in sales engineering, solutions consulting, or technical consultant role (SaaS experience preferred).
- Deep understanding of the manufacturing industry, manufacturing processes, and manufacturing safety/compliance
- A revenue-driven mentality and ability to match the KPA value proposition with a prospects’ pain points.
- Proficient working with Salesforce.com.
- Data analysis and/or reporting capabilities, or project management is a plus.
- Previous experience and understanding of document generation and business process automation a plus.
- Bachelor's degree or equivalent work experience; Business Administration, Marketing, Computer Science or Engineering discipline preferred.
Success Criteria
- A proactive approach to problem-solving with a client-first mindset.
- The ability to build trust with both internal teams and external stakeholders through collaboration and thought leadership.
- A passion for staying ahead of industry trends while continuously enhancing your technical skill set.
- Strong attention to quality of work produced, ensuring excellence, and always seeking ways to improve outputs.
- Exceptional communications and presentation skills and the ability to think quickly when responding to questions; knowledgeable about APIs and ability to manage integration discussions with prospects.
- Motivated by helping others and sharing knowledge within the team.
Compensation
- Annual Base Salary Range of 100-120k
- Annual Bonus Opportunity of 10%
Don’t meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you’re excited about the role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.
As a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits.
About KPA
Founded in 1986, KPA is a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA's software, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what's important—their core business.
We are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values – Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve.
KPA, with headquarters in Colorado and teammates throughout the United Sates, is recognized as one of Colorado's Best Midsize Places to Work by Built In Colorado for 2024.
“To be ranked in Built In’s Best Places to Work Awards is a recognition of KPA’s dedication to creating a team of outstanding professionals and our efforts to create a positive and safe workplace culture for everyone,” said Chris Fanning, KPA President and CEO. “I believe we’ve developed a high caliber organization comprised of passionate people who are experts in their respective fields and deliver great value to our customers.”
KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
If you need assistance or an accommodation due to a disability, you may contact us at [email protected].