Stakeholder Engagement Lead

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology.

The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability

Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As     a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve. You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries    to help us achieve our ambition to be the most trusted and trustworthy professional services firm.

And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential

Your new role

Success in this role requires exceptional stakeholder management capabilities, with the ability to navigate complex organisational dynamics, build trust, and influence outcomes across a wide array of senior stakeholders.  You will bring experience with managing change at clients, and an outstanding communication and relationship-building skills. This role demands strategic agility, cultural sensitivity, and a proactive mindset to drive alignment and sustained impact across the global network.

• Partner closely with the Head of KDN Tax & Legal and the KDN Stakeholder Management team to build an adoption strategy for a member firm(s) or region, and then work with that member firm (or region) to deploy the strategy.  
• Engage deeply with member firm stakeholders and KDN solution teams to understand their priorities and respective pain points, jointly developing and implementing targeted adoption strategies that drive meaningful change.
• Co-create and maintain high-impact Stakeholder Communications Materials, ensuring consistency and clarity across all channels and audiences.
• Lead and coordinate complex change initiatives, working in tandem with the KDN Head of T&L and others on the Stakeholder team to ensure strategic alignment and stakeholder buy-in.
• Identify, map, and actively engage key stakeholders across the global Tax & Legal ecosystem, leveraging insights from the Stakeholder Governance Lead to maximize influence and impact.
• Develop and deliver tailored training and communication materials, ensuring relevance and resonance with diverse stakeholder groups.
• Facilitate strategic workshops and meetings, often in partnership with a another Stakeholder Lead, to drive alignment, surface insights, and accelerate adoption.
• Monitor and report on the progress of adoption and change initiatives, using data-driven insights to inform decision-making and continuous improvement.
• Collaborate on the identification, assessment, and mitigation of risks related to the KDN Tax & Legal business roadmap—including financial, operational, and compliance risks—ensuring proactive stakeholder engagement throughout.
• Measure and evaluate the success of adoption initiatives, incorporating feedback from stakeholders and the Stakeholder Governance Lead to refine approaches.
• Provide timely and strategic feedback and recommendations to senior management, informed by stakeholder insights and programme performance.

How are you extraordinary

• Experience as a client facing professional
• Strong ability to build and maintain relationships with key stakeholders
• Track record of success in managing complex change initiatives at clients or in a member firm
• Good understanding of the principles of adoption and change management
• Ability to make quick, sound decisions and work in an agile way
• Ability to work independently and as part of a team
• Strong project management skills
• Experience with shared services, managed services and/or outsourcing would be beneficial