Head of Strategic Operations

Kraken123

United Kingdom

Posted April 15, 2026

Full-time

Job Overview

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

This role exists to provide the operational leadership to turn new AI infrastructure into company-wide transformation, making AI the default way Kraken thinks, builds, hires, serves clients, and grows.

This role reports into our Chief AI Officer.

Responsibilities:

Accelerate Kraken’s AI transformation by embedding AI-first features into core products and processes:
- Deploy a team of AI engineers into product teams to deliver AI solutions in partnership with product teams
- Deploy the internal AI engineering team to build internal accelerators and tools that transform Kraken’s operational efficiency.
Own execution of AI-related, mission-critical projects requiring cross-organizational coordination:
- Work with the Chief AI Officer to secure strategic partnerships
- Lead procurement, contracting, and negotiation
- Drive delivery in coordination across product teams, Legal, and Security & Privacy
Lead promotion of AI use, upskilling, and adoption across the org.
- Build and deploy an AI delivery & transformation team to ensure AI tools are embedded, adopted, and deliver outcomes throughout the org.
Partner with the Chief AI Officer to create the playbook underlying Kraken’s Utility Grade AI:
- How we use data with AI (with SMT, Engineering, Legal, and Security & Privacy)
- How we communicate this to clients
- Run governance and responsible-use processes for AI
Work with Chief AI Officer and SMEs in the org, product marketing & PR, to develop messaging & positioning about AI @ Kraken internally and externally
Own all internal AI budgets, tooling, and vendor/partner relationships.

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

This role reports into our Chief AI Officer.

Responsibilities:

Accelerate Kraken’s AI transformation by embedding AI-first features into core products and processes:
- Deploy a team of AI engineers into product teams to deliver AI solutions in partnership with product teams
- Deploy the internal AI engineering team to build internal accelerators and tools that transform Kraken’s operational efficiency.
Own execution of AI-related, mission-critical projects requiring cross-organizational coordination:
- Work with the Chief AI Officer to secure strategic partnerships
- Lead procurement, contracting, and negotiation
- Drive delivery in coordination across product teams, Legal, and Security & Privacy
Lead promotion of AI use, upskilling, and adoption across the org.
- Build and deploy an AI delivery & transformation team to ensure AI tools are embedded, adopted, and deliver outcomes throughout the org.
Partner with the Chief AI Officer to create the playbook underlying Kraken’s Utility Grade AI:
- How we use data with AI (with SMT, Engineering, Legal, and Security & Privacy)
- How we communicate this to clients
- Run governance and responsible-use processes for AI
Work with Chief AI Officer and SMEs in the org, product marketing & PR, to develop messaging & positioning about AI @ Kraken internally and externally
Own all internal AI budgets, tooling, and vendor/partner relationships.

Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.5 and in Germany we rate 4.7 on Kununu as a Top Company. Check out our Welcome to the Jungle site (FR/EN) to learn more about our teams and culture.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at [email protected] and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here.

Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice, (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you’ve read, understood and consent to these terms

Head of Strategic Operations

Job Overview

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