Travel Consultant, Sales - Japanspecialist

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Japanspecialist is part of the JTB Corporation, one of the world's most prominent travel companies. Founded in Japan in 1912, JTB has grown into a global force in the tourism industry, employing over 18,500 people across 35 countries. At Japanspecialist, we are dedicated to offering unforgettable travel experiences to Japan and beyond. With our 360° approach to travel design, we create tailor-made journeys that cover flights, accommodation, guided tours, excursions, and other specialized arrangements.

Key Activities

Sales and Client Engagement:

• Serve as a trusted advisor, offering personalized travel consultations via phone, email, and in person.

• Craft bespoke itineraries tailored to individual travel preferences.

• Maintain a high conversion rate of leads to bookings, ensuring exceptional client satisfaction.

• Collaborate closely with our sales team to meet and exceed sales targets.

• Ensure accurate documentation and seamless processes for internal reporting.

• Provide timely follow-up and support to clients, from initial inquiry to post-trip feedback.

• Handle invoicing and monitor payments with precision and professionalism.

Planning and Development:

• Partner with marketing for travel fairs and promotional events.

• Actively participate in travel fairs, events, and local initiatives.

• Offer insights and assistance in creating package tours for our operations team.

• Continuously expand your destination knowledge through self-learning and participation in workshops.