Sales Support Executive - Shanghai

About Kuoni Tumlare:

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business:

Our Destination Management services form the core of our business. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.

Responsibilities:

• Quote responsibilities: check, amend, re-check on quotes, as requested; which include printing out quote sheets and attach where appropriate.

• Offers responsibility: producing offers and sending to the clients, and manage itinerary changes on behalf of Sales (where needed)

• Go-Ahead responsibilities: prepare Go-Ahead documentation for the Operations team, attach the offer letter, final itinerary, original quotes and other documents on behalf of Sales (where needed)

• Provide admin and documentation support to Sales team, in relation to market situation, destination/ competitor analysis, agent profiling, existing account management, reports, etc.

• Other support duties as and when assigned by manager.