Hotel Reservations Team Support - Entry Level - limited contract (Jan/Feb 2026 until 30.09.26)
Job Overview
About Kuoni Tumlare
At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.
Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.
We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.
About the function
Our Destination Management services form the core of our business. Together with our destination experts, our sales and account management teams generate business by partnering with our customers (Tour Operators, Travel Agencies) to shape exciting itineraries suited to their traveler’s needs. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.
About the Role
The Role of Hotel Reservations Team Support is to help out and support the Hotel Reservations Team. The position is limited in time, it’s ideal for entry level candidates, who will receive training on the job from the team members to be enabled to independently support the team during high season. The Hotel Reservations Support learns how to operate DOS System, all MS Office Tools, answering E-Mails from Hotels and internal Sales Team. You will learn to set priorities, learn more about cost awareness and negotiation techniques, so that you will be able to negotiate favorable hotel rates and learn more about prepayments and cancellation policy.