Travel Consultant - Sales

Japanspecialist is part of the JTB Corporation, one of the world's most prominent travel companies. Founded in Japan in 1912, JTB has grown into a global force in the tourism industry, employing over 18,500 people across 35 countries.

At Japanspecialist, we are dedicated to offering unforgettable travel experiences to Japan and beyond. With our 360° approach to travel design, we create tailor-made journeys that cover flights, accommodation, guided tours, excursions, and other specialized arrangements.

The Role:

Are you passionate about travel and creating unforgettable experiences? We are looking for a a Sales Travel Consultant to join our dynamic team in Amsterdam, where you’ll help travelers craft personalized trips to Japan.

If you have a passion for Japan and a customer-first mindset, this is the perfect opportunity to make a real impact while sharing your love for travel!

Are you passionate about travel and creating unforgettable experiences? We are looking for a a Sales Travel Consultant to join our dynamic team in Amsterdam, where you’ll help travelers craft personalized trips to Japan.

If you have a passion for Japan and a customer-first mindset, this is the perfect opportunity to make a real impact while sharing your love for travel!

Key Activities

Sales and clients

• Provide personalized travel consultations to customers traveling to Japan via online, phone, email, and in person, to understand and meet their individual expectations.

• Create high-quality, tailor-made itineraries based on the travel needs and preferences of clients.

• Work alongside the sales team to achieve sales targets and close deals.

• Collaborate closely with the operations team to ensure seamless internal reporting and process adherence.

• Craft and deliver unique, high-quality proposals and travel documents, ensuring customer satisfaction.

• Follow up with customers in a timely and professional manner to close deals and manage post-sale service.

• Handle invoicing and payment monitoring for clients.

• Work as a key team player, ensuring smooth transitions and handovers in cases of absence.

• Share responsibility for Emergency Duty within the team (24-hour availability).

• Take on other reasonable tasks as needed.

Planning and development

• Assist with translations related to product development and website content.

• Collaborate with the marketing team to prepare for travel fairs, promotional events, and campaigns.

• Participate in travel fairs, promotional events, and other local activities to enhance company visibility.

• Contribute to product development

• Continuously improve your knowledge of travel destinations, particularly Japan, and share insights with the team.

• Participate in workshops and inspection tours, contributing to the collective destination knowledge of the team.

Outcomes and KPIs

• Consistently achieve individual and team sales targets

• Consistent high conversion rate of active leads to bookings with high client satisfaction and a minimal level of complaints and errors.