Sales Support Executive - Thailand

About Kuoni Tumlare:

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Role:
This position is a Sales Support Executive role within the Sales Department, primarily responsible for handling travel quotations, offer preparation, and coordination with both clients and internal teams (especially Operations). The main goal is to ensure that all client requests are accurately quoted, followed up, and converted into confirmed bookings (go-aheads) while maintaining smooth communication and documentation flow.

Key Responsibilities: 

• Prepare, review, and verify travel quotations and send them to clients accurately and on time.

• Follow up on offers until confirmed (go-ahead), cancelled, or postponed.

• Prepare complete Go-Ahead documentation packages and coordinate with the Operations team.

• Handle client amendments such as itinerary updates, flight details, or re-pricing when required.

• Generate and revise travel offers based on client feedback or SRQ requests.

• Support the Sales team with administrative tasks, market insights, and account coordination.

• Manage itinerary changes efficiently to ensure smooth operations.

• Perform other tasks or support activities as assigned by the manager.

 YOUR TEAM

You will be part of the Sales team reporting to the Sales Support Manager.

WE CHALLENGE YOU TO

• Work with our internal system.

• Learn tourism industry, especially for Europe and Worldwide destinations.

• Dealing with people from different countries.

• Meeting with Client if needed.