People Operations Manager

What you will do:

Hiring Strategy and Recruitment: 

• As the key focal point of our hiring process you will need to anticipate talent requirements by actively developing a strong pipeline and consistently enhance candidate experience

• Define organization needs, post job ads and manage the selection process, actively headhunt to bring in top talent and to find the best cultural and skills fits for the company across all business verticals. You will also use data to inform realistic hiring goals and support the requirements of the operational teams - ensuring the process goes smoothly at all levels

• In addition to having a wealth of experience gained from demanding recruitment environments, this role needs someone who can communicate those valuable insights across the company. Our ideal candidate will also liaise with senior management to ensure that hiring timelines and strategies match the company’s plans for growth

 

HR Operations and Employment Law: 

• Oversee day-to-day people operations of the business, including payroll, benefits, time off, contracts, and daily company compliance requirements

• Own the management of payroll and other company software to keep them up-to-date and effective 

• Collaborate with the FD People and FD Legal teams in Hong Kong on any related employment law matters, employment legislations and compliance management 

• Collaborate with functional People teams on company-wide benefits programs, compensation strategy and other HR related matters. 

• Act as the first point of contact and support for employee changes including professional development, employee performance, leave, and day-to-day support. 

• Partner with and advise the management teams on people-related strategy and decisions including organizational design, planning and compensation, and team building for sustainable growth.

What we seek:

• Strong communicator with the ability to build relationships with key stakeholders

• Excellent attention to detail, reliable and well organized 

• Ability to exercise discretion at all times is essential 

• Able to prioritize, work autonomously and manage time effectively 

• Strong representation of Lalamove’s four core values; Passion, Grit, Humility & Execution

What you’ll need:

• Undergraduate degree and a Master's degree in HR or similar field preferred 

• Minimum 8 years of experience in HR ideally gained in fast-paced, dynamic environments, helping to scale/manage rapid growth. 

• Strong knowledge of Taiwan labor regulations, HR operations and local/regional recruitment specifics. Ideally has experience working across multiple markets in Taiwan

• Advanced MS Office skills, especially Excel and PowerPoint 

• Excellent written and spoken in Mandarin and English

• Candidate with less experience will be considered as Assistant People Operations Manager