Driver Operations Manager (Supply marketplace)

At Lalamove, we're looking for a Driver Growth & Operations Manager to lead one of the most strategic areas of our marketplace: Driver Supply.

We're especially interested in candidates with experience scaling supply in high-growth marketplace businesses, where driver/partner acquisition, activation, fulfillment, marketplace health, and retention are key success metrics.

At Lalamove, we're looking for a Driver Growth & Operations Manager to lead one of the most strategic areas of our marketplace: Driver Supply.

We're especially interested in candidates with experience scaling supply in high-growth marketplace businesses, where driver/partner acquisition, activation, fulfillment, marketplace health, and retention are key success metrics.

What You'll Do
• Own the Driver Supply strategy, driving sustainable marketplace growth.
• Lead initiatives to increase driver acquisition, activation, fulfillment, and retention.
• Optimize marketplace performance through data-driven decisions and operational improvements.
• Lead the Driver Operations team, delivering ambitious growth and service KPIs.
• Partner with regional stakeholders to launch strategic projects and scalable solutions.
 
What We're Looking For
• 5+ years of experience in Operations, Growth, Marketplace, Supply, or Strategy within technology, SaaS,  or marketplace businesses.
• Strong analytical mindset with the ability to translate data into business impact.
• Proven experience leading cross-functional projects and driving operational excellence.
• Thrives in fast-paced, high-growth environments and enjoys solving complex business challenges.
• Professional proficiency in English and Spanish.
 
What You'll Bring
• Bachelor's degree in Business, Operations, Engineering, Economics, or a related field.
• 5+ years of experience leading Operations, Marketplace, Growth, Supply, or Strategy teams in technology or marketplace businesses, SAS.
• Strong analytical skills with the ability to transform data into actionable business decisions.
• Advanced Excel skills (SQL or BI tools are a plus).
• Excellent communication and stakeholder management skills.
• Professional proficiency in both English and Spanish.