Outbound Logistics & Data Coordinator

As an Outbound Logistics & Data Support Coordinator, you’ll play a key role in ensuring our customer orders are managed smoothly from start to finish. You’ll be responsible for handling both EDI and non-EDI orders, resolving issues as they arise, and keeping everything on track.

Responsibilities

• Process and manage both EDI and non-EDI customer orders with accuracy and speed
• Review purchase orders and ensure all details (pricing, quantities, delivery dates, labels) are correct
• Perform data entry of customer orders , and verify order details for accuracy , collaborate with other departments to address inquiries promptly.
• Collaborate closely with Sales, Credit, Traffic, and Warehouse teams to resolve issues and keep orders moving
• Work with EDI transaction sets and vendor portals to ensure compliance and smooth processing
• Monitor inventory, adjust allocations, and generate pick tickets to support timely order fulfillment
• Coordinate shipping logistics, from routing and carrier appointments to delivery confirmations
• Generate invoices, ASNs, and shipment documentation to ensure seamless invoicing and tracking
• Investigate chargebacks, delivery issues, or discrepancies, keeping stakeholders informed at every step

Requirements

• 3+ years of experience in logistics, supply chain, or a related role
• Strong knowledge of outbound logistics procedures and order managementHands-on experience with EDI systems, vendor portals, and related transaction sets
• Proficiency in Microsoft Office (Excel, Word, Outlook) and ERP/PLM systems (BlueCherry experience is a plus)
• Excellent problem-solving skills with the ability to troubleshoot issues quickly and effectively
• Strong organizational and time management skills with a high level of accuracy and attention to detail
• Analytical mindset with the ability to interpret reports, track inventory, and recommend adjustments
• Clear and professional communication skills (both written and verbal), able to collaborate across departments and with external partners
• Experience coordinating with carriers, warehouses, and third-party logistics providers
• Ability to work independently and manage multiple priorities in a fast-paced environment
• A proactive team player who thrives in a collaborative environment and takes initiative

Benefits

• 100% free public transit – Your commute is on us!
• Flex hours – Enjoy 12 flex days per year to work from anywhere, plus WFH once a week
• Free breakfast on Fridays – Start your last workday of the week with something tasty on us!
• Early Fridays – Wrap up at 4:00 PM... or 1:30PM in the summer!
• A gift card on your birthday – happy birthday from us to you!
• Summer rooftop terrace vibes – Work breaks with a view.
• 5 à 7 summer hangout – Chill out at Esplanade Louvain, an outdoor space with gardens and music right next door.
• Team events & celebrations – Big thanks to our social committee for keeping the fun going!
• On-site free gym access – Includes weight room, yoga, bootcamp, and Zumba classes.
• Indoor bike parking – Ride worry–free, rain or shine.
• Health & Dental – Insurance? We got you covered!