Program Manager

1. Program Coordination

• Serve as a member of LPK’s team contributing to strategy design and implementation.
• Implement program plans aligned with LPK’s strategic direction and annual work plans for the Yangon Region.
• Monitor project timelines and deliverables to ensure timely and effective implementation.
• Troubleshoot and resolve operational issues with sound and impartial judgment.
• Ensure monitoring and evaluation systems directly inform program decisions and improvements.
• Contribute to the development of new program components aligned with LPK’s long-term strategy.
• Provide supervision and planning support to clinic teams, Senior Operation Officer, and Project Officer.

2. Outreach and Clinic Team Management

• Ensure the delivery of quality medical services in line with LPK protocols and national guidelines.
• Supervise outreach activities to guarantee effective operations and quality service delivery.
• Conduct regular meetings with outreach and clinic teams to review progress, challenges, and next steps.
• Collaborate with the Technical Manager to review and update medical protocols and ensure proper implementation.
• Lead and participate in cohort reviews (TB, ART, PrEP) and provide input for service improvement.
• Ensure strict confidentiality of patient data and proper data organization.
• Monitor patient flow, infection prevention practices, and clinic safety standards.
• Oversee accurate and complete medical data collection, including registers for ART, TB, pre-ART, clinic and pharmacy records.

3. Staff Management

• Directly supervise the Senior Operation Officer, Project Officer, and Medical Officer.
• Develop clear job descriptions, assign duties, and monitor compliance with LPK policies.
• Identify training needs and facilitate capacity-building through formal training and on-the-job coaching.
• Promote staff motivation, teamwork, and a positive work environment.
• Lead performance appraisals and guide team members through annual evaluation processes.
• Uphold LPK's internal policies, code of conduct, and staff management standards.
• Work with the management team to plan career development, staff mobility, and retention strategies.

4. External Representation and Communication

• Represent LPK with NGOs, community groups, and local/national authorities (e.g., Ministry of Health) when required.