Head of Community

About Lawhive

Our mission is to make the law accessible to everyone.

The legal industry is built on technology and processes that haven’t been updated in hundreds of years - that's why we've reinvented the entire model from the ground up with our own bespoke AI operating system at the core.

Lawhive is a regulated law firm with an AI-native platform built to amplify expertise and revolutionise the way people practice law, leading to exceptional outcomes for clients and lawyers.

Lawhive Labs is how we bring this vision to life. It's our frontier lab that combines top engineering, design, AI and legal talent from around the world, joining forces to build the future of law.

We’re backed by top-tier investors, including Google Ventures, Balderton Capital and TQ Ventures, and in December 2024, we secured $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024.

We’re headquartered in London and in 2025 successfully launched in the US…and we’re just getting started.

Community at Lawhive

This newly created function is dedicated to shaping a vibrant and supportive network of consultant lawyers as our lawyer community continues to expand. The team will blend strategic vision with practical execution, establishing clear structures, smooth communication flows, and meaningful touchpoints that build trust and engagement. By developing scalable systems and fostering a strong sense of belonging, this role will lay the foundation for a community where lawyers feel empowered, connected, and proud to advocate for the organisation

The Role

We’re looking for a Head of Community to lead and develop our consultant lawyer community - now 300+ strong and rapidly expanding. This is a strategic and hands-on role for someone who loves building professional communities, thrives in a regulated or complex environment, and knows how to balance structure, communication, and engagement. You’ll own our community strategy end-to-end: from defining the vision and goals, to leading day-to-day communications and developing scalable systems, tools, and rituals that foster connection, trust, and advocacy.

What You'll Do

Community Strategy & Leadership

• Define and own the long-term community strategy aligned with Lawhive’s mission and growth plans

• Set clear objectives and KPIs for engagement, retention, and satisfaction across community touchpoints

• Develop and maintain a content and communications calendar, ensuring consistency and transparency across Slack, email, and events

• Partner cross-functionally with Legal Ops, Product, Marketing, and Leadership to ensure community insights shape product and policy decisions

• Represent the voice of the community in internal discussions, helping the company stay close to the lawyer experience

Community Operations & Engagement

• Be the visible and trusted point of contact for the lawyer community - ensuring every consultant feels informed, supported, and valued

• Lead day-to-day communications across Slack, email updates, and virtual drop-ins

• Curate and share timely updates, resources, and opportunities with clarity and warmth

• Design and deliver virtual and in-person events to strengthen connection and engagement

• Manage community challenges, competitions, and recognition initiatives to drive participation

• Own feedback loops - collecting, synthesizing, and sharing actionable insights with internal teams

Systems & Scaling

• Build scalable systems and playbooks for community management, onboarding, and engagement.

• Identify and implement tools to streamline communication, automation, and analytics.

• Cross functional collaboration: Lawyer Success and Support, product, marketing and legal Ops

What You'll Bring

• Experience in community management within the legal sector (essential)

• Strong execution skills: You’re comfortable rolling up your sleeves and being the sole operator initially

• Exceptional communication skills, both written and verbal

• Ability to build trust and foster open, transparent relationships with a professional audience

• Comfortable working cross-functionally to gather inputs and drive consistency

Interview Process

• Introductory call with our Talent team

• 1:1 with your hiring manager

• Technical interview / practical skills assessment

• Values interview with one of our Founders

• We offer!

UK Benefits:

💰 Meaningful early-stage equity at one of Europe’s fastest growing startups

✈️ 33 days’ annual leave (25 + bank holidays) plus your birthday off

💰 Pension contribution via Nest

💷 20% off legal fees through Lawhive

💻 Top-spec Macbook

⛳️ Regular team building activities and socials!

Diversity at Lawhive

At Lawhive, we know that diversity of thought is critical to delivering outlier outcomes. As such, we’re always working hard to ensure we build a diverse, inclusive team, and as we scale, we’ll only ever increase the focus we apply to this.