Legal Operations Associate

About Lawhive

We’re on a mission to make sure everyone has access to the law.
Lawhive is an online platform for consumers and small businesses to get legal help for a fraction of the cost of a law firm. Our platform combines regulated human lawyers collaborating alongside the world’s first AI lawyer, specifically built for consumer legal work.
Equal access to the law is one of the biggest and most pressing unsolved problems in society today. We’re passionate about leveling the playing field and believe access to the law should be a basic utility in society.
Our AI lawyer Lawrence is built on top of our own fine tuned LLM and recently passed the UK’s bar exam equivalent.
We’re backed by some of the top US and UK VC funds including Google Ventures, Balderton Capital and TQ Ventures. We recently secured a $40M Series A funding round to facilitate international expansion and to grow our team, representing one of the five largest Series A rounds in Europe for 2024.

About the Role

Come and join us to build a world-class Lawyer Support & Operations Team here at Lawhive.

Our Lawyer Support & Operations Team is the go-to contact for lawyers working on the Lawhive platform, ensuring they have everything they need to focus on what they do best - delivering great legal advice and an exceptional client experience.

You will own key operational tasks required by lawyers, including preparing and filing legal documents, maintaining accurate records, coordinating with internal teams, and ensuring all activities are fully compliant with SRA requirements.

This is an excellent opportunity for someone who is a recent graduate looking for their first role and who wants to work in a fast-paced start-up.

What You’ll Be Doing

• Own operational tasks required by lawyers, ensuring they have the tools, training, and information needed to succeed

• Work closely with Legal, Finance, and Operations to ensure compliance with SRA and AML regulations

• Maintain and update support documentation and process guides for lawyers

• Drive efficiency and proactively identify areas to improve lawyer experience and contribute to internal initiatives that enhance efficiency and satisfaction

• Help with document checks, formatting legal letters, support with reading contracts (where necessary).

What We’re Looking For

• This a perfect opportunity for a recent law / legal graduate looking for a fast paced, high impact role.

• Experience working within an operational or customer support role would be beneficial, but not essential.

• A passion for working in a start-up.

• Strong communication and problem-solving skills - you’re calm under pressure and confident in resolving issues quickly

• Highly organised, with excellent attention to detail and the ability to manage multiple requests at once

• Proactive - you take ownership, spot gaps, and act on them

• A passion for improving legal services and making a difference through technology

UK Benefits:

✈️ 34 Holidays (25 days annual leave + your birthday off + bank hols in England)

💰 Equity (Share Options)

💰 Pension

⛳️ Regular team building activities and socials!

💷 20% off legal fees through Lawhive

US Benefits:

🩺 Healthcare benefits: 'Premium' plan with 100% employee cover and 50% dependent cover

✈️ Vacation: 20 days + 11 Federal holidays + 1 day of Birthday leave

💰 401k: Matching contribution up to 2% of salary

💰 Equity: Options in Lawhive LTD