Quality Specialist

What You’ll Do

• Assist in monitoring quality control processes to enhance production efficiency and product quality.
• Support root cause analysis and corrective action processes to resolve quality issues effectively and prevent recurrence.
• Contribute to the ongoing development of supplier quality capabilities and relationships to drive continuous improvement.
• Research and track regulatory, safety, and compliance requirements related to our products, ensuring all processes remain up to date.
• Assist in updating quality procedures to align with changing industry standards and company policies.
• Communicate and help enforce all quality and compliance standards across teams and suppliers.
• Provide quality-related technical support to cross-functional teams as needed.
• Help investigate customer complaints and defects, collaborating with internal and external stakeholders to determine root causes and implement corrective actions.
• Monitor supplier performance and track key quality metrics, reporting trends and improvement opportunities.
• Collect, analyze, and summarize quality-related data, providing insights through reports and dashboards.
• Support the Quality Manager in identifying trends, making recommendations for improvements, and implementing corrective actions.
• Review daily factory inspection reports and determine whether to resolve issues directly or escalate them to the appropriate teams.

Who You Are

• 1+ years in quality assurance or related function in a consumer goods or manufacturing environment.
• Bachelor’s degree in Quality Management, Engineering, Supply Chain, or a related field (or equivalent working experience).
• Strong analytical skills and ability to interpret data for decision-making.
• Familiarity with quality standards such as ISO, GMP, or other industry-specific regulations is a plus.
• Excellent communication and collaboration skills to work with internal teams and external suppliers.
• Detail-oriented with a proactive mindset for identifying and solving problems.
• Ability to embrace transparency and adapt to shifting priorities, while learning from each decision and maintaining focus on progress.

Benefits at Leapfrog

• 15 days Paid Time Off your first year, and an additional day each year thereafter (up to 25 days), as well as company paid sick days, holidays and parental leave options
• Medical, dental, and vision insurance as well as commuter benefits and additional voluntary benefits
• Annual bonus payouts for all salaried employees, and up to a 5% 401k match with no vesting period
• Summer Fridays - from Memorial Day to Labor Day enjoy half days every Friday

Learn more about life at Leapfrog and our benefits by visiting us at www.leapfrogbrands.com

Leapfrog is currently operating under a hybrid work model, and this position will report on site to our Lincoln Park office at least 2 days per week. Additional ad-hoc in office days may be required based on business needs. Please do not apply if you are not comfortable with a hybrid work model. 

Leapfrog Brands is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Please note, we are unable to offer sponsorship or relocation for this position, and all new hires will be required to verify their employment eligibility through the DHS E-Verify program. 

Salary Band

$55,000-65,000 plus bonus, full-time, salaried, exempt, hybrid

Please note: Most candidates can expect to be positioned within the low to mid-range of the designated compensation band. This approach is designed to set realistic expectations while providing employees with the opportunity for growth and development within their roles. Placement toward the higher end of the band may be considered based on relevant experience, specialized skills, and other qualifications.