Senior Business Analyst - Lending Transformation (12-Month FTC)

This is a hands-on role, focused on requirements, process design, data and operating model change in a fast-paced environment.

• Lead end-to-end business analysis for complex lending initiatives, from discovery through to implementation and review.
• Work across residential mortgage lending, platform and system change, core banking and servicing, including end-to-end mortgage operations.
• Support transformation and migration activities, including data and process migration across platforms and providers.
• Partner with technology, operations, credit, risk and compliance to deliver scalable, compliant solutions.

Key Responsibilities

Business Analysis & Requirements

• Lead discovery, stakeholder workshops and define clear business requirements, user stories and acceptance criteria.
• Translate complex needs into actionable artefacts for engineering, operations and vendors.

Process & Journey Design

• Map current and future-state processes across origination, servicing and collections.
• Identify opportunities for simplification, automation and improved customer/broker experience.
• Ensure alignment with credit policy, regulatory obligations and risk controls.

Transformation & Migration

• Support platform and operating model changes, including system migrations.
• Contribute to data mapping, migration rules, reconciliation and cutover planning.

Delivery & Implementation

• Work within cross-functional teams to prioritise backlogs and support delivery.
• Support UAT, defect triage, test planning and readiness activities.
• Track and communicate progress, risks and key milestones.

Risk, Compliance & Credit

• Ensure alignment with regulatory requirements (e.g. NCCP, ASIC) and internal policies.
• Embed credit rules, decisioning criteria and controls into processes and systems.

Stakeholder Engagement

• Build strong relationships across business, technology and external partners.
• Communicate complex topics clearly and support governance forums with concise insights and recommendations.