Account Director (USA)

We are seeking a dynamic and experienced Account Director to drive growth for value-driven approach for LGI’s Automation Agent business, with a particular emphasis Revenue Cycle Management (RCM) business, focusing on both direct sales and strategic partnerships. This role will be pivotal in developing go-to-market strategies, managing high-value client relationships, and cultivating strong alliances with channel partners. You will serve as a leader in the commercial organization, contributing directly to top-line revenue and market expansion. 

Key Responsibilities: 

1. Sales & Revenue Growth 

• Own the full sales cycle from lead generation through to contract negotiation and close for RCM services. 
• Identify and cultivate new enterprise-level prospects within healthcare providers, health systems, physician groups, and other relevant markets. 
• Deliver against aggressive revenue and growth targets. 
• Collaborate closely with Marketing, Customer Success Management and Product teams to develop compelling sales materials and positioning. 

2. Partner Channel Development 

• Build and manage relationships with key partners including technology vendors, consulting firms, and RCM platform providers. 
• Design joint go-to-market strategies and co-selling initiatives with partner stakeholders. 
• Enable partner teams with training, sales support, and joint value propositions. 
• Negotiate partner agreements and performance metrics. 

3. Strategic Account Management 

• In collaboration with the Customer Success Management team, maintain executive-level relationships with top clients & partners to ensure satisfaction and retention. 
• Conduct quarterly business reviews (QBRs), identify upsell and cross-sell opportunities, and guide long-term account strategy. 
• Serve as the voice of customers & prospects internally, influencing product development and operational improvements. 

4. Thought Leadership & Market Intelligence 

• Stay abreast of trends in the healthcare RCM landscape including payer dynamics, regulatory updates, and technological innovation. 
• Represent the company at industry events, conferences, and webinars.