Retention Sales Manager (Relocation to Montenegro)

Overview of Libertex Group

Established in 1997, the Libertex Group is an international powerhouse with over 27 years of financial markets expertise.

Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of ‘Libertex’, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.

A firm believer in the power of sports to inspire, empower and push for success, Libertex is the Official Online Trading Partner of KICK Sauber F1 Team.

The Libertex Group in Numbers:

• 27+ years of fintech experience
• 3M+ clients worldwide
• 700+ employees
• 45+ international awards (for Libertex)
• 300+ tradable assets (through Libertex)

The Libertex Group is constantly driven by a single passionate purpose – to tirelessly work on developing amazing fintech for people who simply want to have ‘more’ in their lives.

Job Overview

We are looking for a Retention Sales Manager who will maintain and develop the client base, strengthen long-term relationships with clients, increase their engagement and achieve results in a dynamic office environment. A professional is expected to demonstrate strong communication, developed sales skills and the ability to build trust-based relationships. The key focus will be phone sales, consultations, and support of existing clients, as well as actively expanding the client base through social networks and the company’s Telegram channels.

Main Responsibilities

• Making outbound calls to existing clients of the company;
• Consulting on products and services, selecting optimal solutions;
• Conducting presentations and sales via phone calls;
• Actively expanding the client base: working with leads, social networks, and the company’s Telegram channels;
• Maintaining long-term relationships with clients and increasing their loyalty;
• Working with CRM and preparing sales reports.

Requirements

• Proven experience in sales (in the financial sector, B2C);
• Excellent communication skills and confidence in phone negotiations;
• Strong verbal skills, developed sales skills, and ability to handle objections;
• Ability to use social networks and messengers for client communication and lead generation;
• Fluency in Russian and English (spoken and written) is mandatory;
• Strong self-organization and readiness to work in an office within a fast-paced environment.

Benefits

• Work in a pleasant and enjoyable environment near the Adriatic sea or mountains
• Quarterly bonuses based on Company performance

• Generous relocation package for the employee and their immediate family/partner 
• Medical Insurance Plan with coverage for the employee and their immediate family from day one
• 24 working days of annual leave 
• Yearly reimbursement of travel expenses for the employee and family's flight home
• Corporate events and team building activities
• Udemy Business unlimited membership & language training courses 
• Professional and personal development opportunities in a fast-growing environment 
  

Libertex Group is an equal opportunity employer, fostering an inclusive and diverse environment. We do not discriminate based on any characteristic protected by the law. Candidate privacy is respected, and all data is securely stored and used solely for recruitment purposes, in line with GDPR and our internal policies. Unsuccessful applicants may have their data retained for future opportunities unless deletion is requested.

Please send your CV in English!