Director, Product Management

Essential Duties and Responsibilities:

Product Strategy & Regulatory Alignment

• Own and articulate a forward-looking product strategy that positions our platform as the industry’s regulatory intelligence and automation engine.
• Translate regulatory complexity into simple, scalable workflow, dashboard and automation for pharmaceutical supply chain partners.
• Identify emerging market trends, competitive dynamics, and customer needs to guide strategic product decisions.

Leadership & Team Management

• Establish product management processes, best practices and cross-functional rituals tailored to regulated SaaS environments.
• Foster a collaborative culture grounded in customer empathy and data-driven decision-making.
• Lead, mentor, and grow a team of product managers.

Execution & Delivery

• Oversee discovery, requirement definition, design feedback and refinement iteration, prioritization, sprint planning, release execution and launch operations.
• Ensure timely, high-quality delivery of product releases in partnership with engineering and design.
• Translate strategy into actionable epics and priorities using frameworks such as OKRs.

Customer Insight & Market Intelligence

• Drive deep customer understanding through discovery, interviews, analytics, and market research to identify pain points and emerging needs
• Drive structured discovery programs, customer advisory groups, and continuous feedback loops to validate product direction.

Cross-Functional Collaboration

• Partner closely with engineering, UX, marketing, sales, compliance, and customer success to ensure alignment on goals and execution.
• Collaborate with company leadership to align product strategy with revenue growth objectives, GTM strategy, and customer expansion

Metrics & Performance

• Define, monitor, and operationalize KPIs around customer adoption, product usage, and reliability.
• Use product analytics and customer data to optimize workflows and identify opportunities for automation and intelligence
• Drive continuous improvement by leveraging feedback loops, analytics, and experimentation.

Work Experience Qualifications:

Required:

• 10+ years of product management experience, with 3+ years in a product leadership role in B2B SaaS.
• Experience with building enterprise-grade software products with complex workflows, rule engines, or data models.
• Proven ability to manage and prioritize large volumes of customer-driven features across a complex product with many capabilities, balancing customer needs with strategic focus.
• Strong grasp of discovery frameworks, prioritization methodology and roadmap communications.
• Excellent communication and stakeholder management skills, especially across technical and regulatory audiences.
• Demonstrated ability to coach and develop product managers while scaling processes

Preferred:

• Experience in pharmaceuticals, life sciences, compliance, regulatory requirements, healthcare, or controlled substances workflows.
• Background in workflow automation platforms, document intelligence, or risk/compliance systems.

Other Qualifications:

• Microsoft Office suite competency including Excel, Word, and PowerPoint
• Staying organized while effectively prioritizing multiple projects at once.
• High attention to detail when completing projects.
• Strong time management skills to complete projects by deadlines.
• Self-motivated individual who takes ownership of their projects.
• Maintain excellent verbal, writing, and language skills.

Compensation:

• Base Pay:  $170,000 annual salary or higher, depending on relevant experience

Benefits:

• Health, Dental, Vision Insurance
• STD, LTD, Life Insurance
• 401(k)
• PTO and Paid Holidays