Identity and Access Management Product & Delivery Specialist

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Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Reporting to the Lead, IT Product & Project Management, the IAM Product & Delivery Specialist is the engine behind our Identity and Access Management service. This role is designed for an intermediate professional who has successfully transitioned from IT Project Management into a Product-centric model over the last ~2 years. You will own the execution of the IAM roadmap, driving the team to hit delivery timelines while ensuring our IGA platform (Saviynt) provides maximum value to the business.

If you are a dedicated problem-solver and are ready to make a huge impact on an international scale, then this is the position for you!

What you’ll be doing: 

• Execution & Timeline Stewardship: Act as the primary driver for the delivery team. You are responsible for ensuring the team executes against the roadmap and hits implementation milestones on time.
• Backlog & Requirement Leadership: Own and prioritize the IAM backlog. Translate business needs into clear, actionable technical requirements and user stories.
• Delivery Coordination: Bridge the gap between technical system admins and business stakeholders. Proactively identify and resolve execution bottlenecks to keep the project on track.
• Service Evolution: Lead the incremental improvement of IAM features, moving beyond one-off projects to an agile incremental approach to ensure a sustainable, long-term service.
• Stakeholder Bridge: Act as the primary liaison between technical integrators and business users to ensure identity workflows are both secure and user-friendly.
• Standardized Onboarding: Drive the process for integrating new SaaS applications into the IAM ecosystem, ensuring the process is efficient, repeatable, and scalable.
• Quality & UAT Oversight: Ensure every release meets high-quality standards. Partner with stakeholders to lead rigorous User Acceptance Testing (UAT).
• Knowledge Retention: With the support of the IAM Analyst, own the documentation, SOPs, and training materials required to ensure team continuity and operational excellence.

What you need to bring:

• IAM Domain Knowledge: 1-4 years of experience in IAM/IGA environments (Saviynt experience is a major plus).
• Product  Experience: Approximately 2 years of experience in a Product Owner or Product manager role, with a proven ability to manage backlogs and prioritize work based on value.
• Project or Product Management: Prior experience in IT Project Management, Product Management or Business Analysis, giving you a strong grasp of driving delivery of roadmaps; assigning work, driving meetings, managing product risks and dependencies and managing stakeholders.
• Agile Framework: Proven experience in driving delivery using Agile practices (Scrum, Kanban, etc.) would be considered a plus
• Technical Fluency: Comfortable working with IGA tools, SSO providers, and directory services.
• Strategic Impact: Ability to translate complex business requirements into actionable roadmaps and long-term solutions.
• Collaborative Mindset: A "Make It Together" approach, helping teams grow and solving impossible challenges with energy and positivity.
• Strategic Vision: Ability to adjust the IAM vision as the corporate ecosystem develops, ensuring the platform remains concrete and usage-based.
• Analytical Rigor: A commitment to being "Data Driven," choosing analysis over anecdotes and asking hard questions to make informed decisions.
• Communication & Negotiation: You are a clear, candid communicator who can negotiate priorities between technical teams and business leaders to find the best path forward.
• The "Driver" Personality: You are motivated by results and have a natural ability to keep a team focused on the finish line.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and let’s have a chat!

What’s in it for you?

Come live the Lightspeed experience...

• Lots of autonomy, flexible work culture and the option of fully remote work
• Genuine career opportunities in a company that’s creating new jobs every day
• Opportunity to make a difference; help courses grow their businesses and become more successful by creating or improving products and addressing customer feedback
• Work in a team big enough for growth but lean enough to make a real impact
• Development of very high traffic products, used at the global scale
• Opportunities to learn and expand your skill set
• Become a valued part of the diverse and inclusive Lightspeed family

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed equity scheme (we are all owners)
• Flexible paid time off policy
• Extended Healthcare benefits
• Health and wellness benefit of $500 per year
• Paid leave and assistance for new parents
• Mental health online platform and counseling & coaching services
• Volunteer day

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $100,000 - $115,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.

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