Senior Trust Operations Analyst

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

This role will be based in Bangalore IN and requires Saturday and Sunday to be two of the working days.

Searching for your dream job? At LinkedIn, we strive to help our employees find passion and purpose. Join us in changing the way the world works. We are looking for a Senior Trust Review Operations Analyst to be a critical part of keeping LinkedIn a professional and safe place.

In this role, you will be responsible for completing reviews of both content and entities on LinkedIn’s platform. You will need to exhibit and maintain expertise in identifying and understanding abuse perpetrated by inauthentic entities on LinkedIn as well as have the ability to comprehend and apply policies across different content sources. You will be responsible for expert level account and content labeling, contributing to the excellence of operations, and contributing to special projects/initiatives to drive the business forward. You will work with cross functional partners to innovate and define processes and policies that will help mitigate account abuse, content abuse, scams and terms of Service violations and a variety of other issues dealing with the integrity of the site.

Responsibilities:

• Weekend shift analyst supporting Content and Account Site Enforcement, escalation triage and escalation protocol (includes mandatory schedule for working Saturday & Sunday)
• Independently resolve cases within defined scope, escalating more complex or high‑risk scenarios with guidance when required
• Triage and prioritize work based on urgency, risk, and impact
• Collaborate and communicate effectively with internal stakeholders such as Policy, Product, Engineering, Legal, and Customer Support, contributing insights and supporting process, workflow, and tooling improvements with guidance when needed
• Maintain and grow expertise in content and accounts space, escalation review, trends and rapid response through proactive learning, education and trend sharing with leadership and cross functional partners
• Contribute to operational improvements within Site Enforcement by identifying gaps, raising opportunities for improvement, and supporting changes that help maintain and improve quality in a dynamic enforcement environment
• Working within escalations and site enforcement review queues at least 60% of time.
• Support investigations into metric variations and trends, including assisting with root cause analysis on complex issues and surfacing findings and recommendations to inform operational discussions with guidance
• Contribute to development of new processes or procedures for required analytics. Applies processes to gather, organize and review operational data/metrics
• Collaborate with team members and cross‑functional partners to help identify, monitor, and communicate emerging trends, escalating more complex patterns or risks to senior team members when needed
• Own execution of assigned tasks or project components, clarifying requirements with support, contributing to solution development, and delivering outcomes on time while seeking guidance when appropriate