Sales Operations & Retail Support Intern (Malaysia & Singapore)

SUMMARY 

Benefit Cosmetics is looking for a motivated and detail-oriented Sales Operations & Retail Support Intern to assist the Regional Head of Sales and country Supervisors across Malaysia and Singapore. This internship offers hands-on exposure to regional sales operations, retail performance tracking, and cross-market collaboration within one of the most dynamic beauty environments in Southeast Asia.

KEY RESPONSIBILITIES 

🛍️ Sales & Retail Operations Support 

• Assist the Regional Head of Sales in preparing weekly and monthly sales reports, dashboards, and performance decks across Malaysia and Singapore markets. 

• Support KPI tracking and analysis (e.g., sell-out performance, conversion rates, average basket size, counter productivity) and flag key trends for the team. 

• Help consolidate sell-out data from Sephora Malaysia and Singapore and maintain up-to-date sales trackers. 

• Assist in preparing commercial presentations and market performance reviews for internal stakeholders. 

• Support the coordination of stock and replenishment needs by liaising with supervisors in both markets. 

📋 Administrative & Coordination Support 

• Provide day-to-day administrative support to the Regional Head of Sales and country Supervisors. 

• Help maintain and update operational databases, trackers, and filing systems. 

• Assist in the coordination of meetings, preparing agendas, minutes, and follow-up actions. 

• Support in raising purchase orders (POs) and tracking of invoices and shipments where required. 

• Assist with cross-dock and pre-alert documentation related to Sephora orders. 

🤝 Field Team & Supervisor Support 

• Act as a key point of contact for information flow between the Regional Head of Sales and Malaysia & Singapore Supervisors. 

• Support supervisors with scheduling, reporting templates, and operational tools to drive counter efficiency. 

• Assist in coordinating retail activations, events, and in-store initiatives across Sephora counters in both markets. 

• Help monitor Visual Merchandising (VM) compliance and in-store execution standards by compiling feedback and photos from the field. 

🎓 Training & Engagement Support 

• Assist in the logistics and coordination of team trainings and briefings, including product launches and sales campaigns. 

• Help prepare training materials, onboarding documents, and briefing decks for Beauty Advisors and field teams.