Senior Director, Visual Merchandising and Store Design
Full-time DirectorJob Overview
JOB RESPONSIBILITIES
Store and Fixture Design:
- Define and evolve global store design concepts, fixture systems, and visual standards across boutiques, shop-in-shops, and open-sell environments
- Partner with external architects and design consultants to develop scalable retail concepts aligned with brand strategy
- Provide clear design frameworks, guidelines, and brand codes to regional and local teams
- Establish approval criteria and governance processes for floorplans and shop designs, ensuring brand consistency while enabling efficient regional execution
Campaign Launches:
- Define global visual merchandising strategies and launch frameworks in partnership with the Creative team responsible for campaign concepts
- Translate campaign concepts into scalable global VM principles, directives, and playbooks for regional and local markets
- Oversee the development of global VM guidelines and reference materials to support consistent and effective campaign implementation
- Ensure alignment between visual merchandising frameworks, brand storytelling, and commercial objectives
Interior Merchandising & Brand Expression:
- Own global interior merchandising principles, including planogram logic, brand code evolution, and in-store storytelling
- Ensure consistency of brand expression while allowing for appropriate regional adaptation
- Guide the development of launch collateral and in-store graphics standards
Theatre, Hospitality & Special Activations:
- Define global approaches and principles for theatre, hospitality, and experiential moments
- Establish global frameworks for pop-ups, special activations, and events across markets
- Ensure high-visibility initiatives align with brand values, aesthetics, and commercial objectives through clear guidance and governance
Sephora & External Retail:
- Define global brand expression principles for the Sephora environment and other external retail partners
- Partner with internal and external stakeholders to evolve visual presence within retailer constraints
Tools, Units & Production:
- Define global standards for top-of-counter units and merchandising tools
- Partner with LVMH Beauty Merchandising and Purchasing teams on development and production frameworks
Regional & Local Market Launches:
- Lead and coordinate VMSD workstreams for local and regional market launches, including shop design, development, and buildout, in partnership with regional teams
- Set up and vet local and regional vendors in architecture, millwork, construction, project management, and print.
- Ensure regional launches are delivered in alignment with global brand standards and visual merchandising frameworks
What you will learn (and/or achieve) in the first 6 months:
- Establish credibility as global owner of VMSD frameworks and governance
- Lead the development of the future new store concept in partnership with an external architecture firm and the founders
- Build strong working relationships across Creative, Retail, and regional teams
- Lead the evolution and rollout of the current retail expression in support of the new brand platform
Physical Requirements:
- Must be able to remain in a stationary position on average of 7.5 hours/day
- Light to moderate lifting may be required
- While performing the duties of this job, the employee may be regularly required to stand, sit, reach, stoop, kneel, and operate a computer, telephone, and keyboard
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