Network Administrator

• Responsible for managing, maintaining, and evolving the company's network infrastructure, server infrastructure, cloud environments, data communications, and telecommunications systems.
• This role provides critical support for a major infrastructure modernization project involving the refresh of SD-WAN, replacement of firewalls, switches, wireless access points, and the migration of legacy telephony to modern VoIP solutions.
• Ensure the stability, security, and integrity of the organization’s network environment.

Main Responsibilities:

• Monitor, troubleshoot, and maintain network hardware and software, including switches, firewalls, and wireless access points, to ensure 24/7 connectivity.
• Regularly update and patch network devices and servers to maintain compliance with ISO 27001 security standards.
• Support computing  environments and cloud networking components within IBM Cloud.
• Act as the primary escalation point for network and telecommunications issues, resolving break/fix tickets and service requests within established SLAs.
• Maintain the physical standards and organization of on-site wiring closets across the enterprise.
• Ensure accuracy of network diagrams, site configurations, and IT asset management records.
• Audit telecom related vendor billing to ensure accurate business unit allocations and removal/turn down of unnecessary circuits 
• Liaise effectively with third-party partners, vendors, and external clients for troubleshooting support and ongoing MACD 
• Evaluate and recommend new technologies and upgrades to enhance network efficiency.
• Participate in an on-call rotation for addressing network emergencies outside of business hours.