Product Manager

About Maqsam

Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM.

Your Opportunity

A next-generation communication platform requires next-generation thinking, and that's why we are looking to hire an outstanding Product Manager to help bring the upcoming chapter of Maqsam to life.

Your Top Responsibilities

• Write and maintain Requirements Documents to ensure alignment among stakeholders.
• Utilize data analytics to inform decision-making and derive insights for product improvements.
• Conduct discovery and research work to better understand user behaviors, needs, and pain points.
• Contribute to the product road mapping process, aligning short-term actions with long-term vision.
• Work closely with our Engineering, UX/UI, Marketing, and other teams to ensure cohesive and smooth product development and execution process.
• Staying up to date with the latest industry trends and updates.
  

We Expect from You

• Previous B2B product management experience in SaaS or software development.
• Exceptional communication skills.
• Strong technical background.
• Well-versed in various product management frameworks and principles.
• Proficient in data analytics, for informed decision-making and innovation.
• Excellent analytical and problem-solving skills, with a strong attention to detail.
• Comfortable and familiar with using vibe coding tools, such as Replit, Lovable, Bolt and others.
• Fluency in English and Arabic.
• Demonstrated ownership and accountability for project outcomes.
• A strong curiosity and an eagerness to learn and grow.

What We Provide You

Join a world-class team at Maqsam, where your growth is our priority. Here’s what you can expect:

• A collaborative and friendly environment with flexible hours.
• Many opportunities to learn, grow and become a world-class professional.
• A fair compensation.
• A culture that thrives on open communication and transparency.
• First-class health insurance.
• Part of Something Big: Work with seasoned professionals and be proud of being part of the exciting world of SaaS business.
  

Ready to join Maqsam's team? Apply now !!