Customer Support Executive

MarTrust, an Authorized Payment Institution specializing in payment solutions for the maritime industry, is seeking a proactive and detail-oriented Customer Support Executive to provide effective support across operational and commercial processes—playing a key role in ensuring customer satisfaction, supporting company goals, and delivering high-quality service within the Payments and Financial Services sector.

Requirements

- 0-1 year experience within project experience or Banking

- Maritime/shipping experience is an advantage

- Customer Service experience is an advantage

- Intercom, Monday.com, Ms office are advantages

- Mandarin is mandatory

Benefits

• Work From Home
• Performance Bonus
• Training & Development