Outreach Director

The Outreach Food Pantry Director reports to the Community Center Director and provides strategic, operational, and relational leadership for the Food Pantry at the Mariners Church Community Center. This role is responsible for vision alignment, operational excellence, volunteer leadership, and community partnerships to ensure the Food Pantry serves individuals and families with dignity, effectiveness, and long-term impact. Although the position is regularly Monday-Friday, ministry happens in the evenings and during the weekends. All Mariners staff are expected to work during Christmas Eve and Easter services, as well as participate in Rooted once/year. This position is non-exempt under the Fair Labor Standards Act (FLSA).

Key Responsibilities

     Vision & Strategy

• Cast, implement, and steward a clear ministry vision for the Food Pantry aligned with Mariners Church’s mission and values.
• Develop and execute strategic approaches to addressing food insecurity, balancing compassion, sustainability, and measurable impact.

Operational Leadership

• Provide oversight of all Food Pantry operations, including distribution models, inventory systems, scheduling, reporting, and compliance.
• Establish priorities, systems, and processes that ensure consistency, excellence, and scalability.

Volunteer Leadership & Team Development

• Recruit, equip, and empower volunteers through clear onboarding, training, and ongoing support.
• Lead, coach, and develop ministry leaders, coaches, and key volunteers.
• Build leadership capacity through clear expectations, regular feedback, training, and accountability.

Measurement & Improvement

• Track outcomes, evaluate effectiveness, and use data and feedback to refine ministry strategy and operations.
• Champion continuous improvement to strengthen impact and team performance.

Collaboration & Alignment

• Partner closely with other outreach ministries and departments to ensure alignment, shared strategy, and operational consistency.
• Pursue win-win opportunities that strengthen church-wide outreach efforts.

Community Partnerships

• Cultivate and steward relationships with community partners, vendors, and local organizations to ensure adequate food supply and community resources.
• Ensure engagement with guests and partners reflects dignity, hospitality, and care.