American Girl NYC - Sales Department Clerk (part time under/perm)

The Opportunity: The American Girl New York City retail store is looking for a dynamic individual as a  Part-Time Sales Department Clerk, who has the interpersonal skills to provide prompt, efficient and exceptional sales assistance within our customer-oriented environment.  

What Your Impact Will Be: 

• Approach, acknowledge and assist customers promptly; handle multiple customers effectively.
• Assess and meet customer merchandise and service needs by sharing product knowledge, answering questions and directing customers to merchandise, suggestive upselling, and awareness of product availability.
• Share information on store events, promotions and activities with customers.
• Promptly and accurately process all point-of-sale transactions.
• Help resolve customer problems and make suggestions/share product knowledge to turn returns into exchanges.
• Communicate merchandise and service needs to management on timely basis. 
• Provide assistance to accomplish team and company goals.