Managing Director, Seattle Operations

The Managing Director, Seattle Station Operations reports to the President and assumes overall responsibility for building and leading McGee Air Services operations at Seattle-Tacoma International Airport.

Key Responsibilities

• Foster a culture of safety and compliance and ensure focus on employee safety in all levels of the organization
• Develop positive relationships with customers, reinforcing our commitment to customer service and ensuring that we are establishing, and achieving required levels of service
• Developing and managing relationship with airport authorities within all assigned stations to include security, TSA, real estate and maintenance operations
• Reinforce strong working relationships with Human Resources, Safety, Training, Alaska counterparts, customers and other engaged third parties (i.e. GSE providers)  
• Develop, implement, and oversee daily operational performance to ensure stations meet/exceed performance and scorecard metrics
• Establish and manage financial and productivity goals to ensure stations meet/exceed budget targets
• Establish and maintain a leadership style that encourages communication at all levels and where employees feel valued, connected and engaged in the success of the operation
• Establish a culture of continual improvement to ensure optimum efficiency, productivity and financial performance at stations
• Develop and mentor team members to facilitate diversity, succession planning and career progression
• Hire, coach and develop leaders throughout the organization for alignment, growth and engagement
• Design, implement, and oversee procedures for new station operations
• Act as liaison for all stations and regions to ensure appropriate support services are provided
• Foster and maintain an environment and culture that exemplifies McGee's values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride
• Perform additional duties as required for success of the business