Manager, Seattle Station Operations

The Operations Manager provides day-to-day operational support to a team of Duty Managers and Operational Supervisors. This role will drive operational leadership around daily work functions as well as daily planning to include staffing, overtime, general operations and functional support to all operations teams. This role requires daily execution of plans and initiatives to ensure a safe workplace with stellar on-time and performance metrics.  

Key Responsibilities

• Foster and maintain a culture where the safety of our team members and customers is always our number one priority.
• Lead a team of duty managers and operational supervisors to include coaching, mentoring, and supporting individual development
• Monitor, assess and report on operational performance as needed and drive ongoing improvement initiatives
• Proactively identify potential threats to performance, safety compliance and staffing and implement mitigation
• Develop and maintain ongoing partnerships with the Port, TSA, FAA and other airline vendors
• Investigate and report on daily operational performance metrics, and helps to develop and implement mitigation plan(s)
• Recognize and celebrate individual and team performance
• Develop team capabilities through coaching, mentoring, and by providing regular and meaningful feedback.
• Foster open and honest communication that creates an inclusive, engaging, and high-performance culture that demonstrates McGee's values of Safety, Integrity, Mutual Respect, Accountability and Pride.
• Perform other duties as assigned to support McGee’s successful business operation.