Regional Manager

As Regional Manager, you will hold full operational accountability for the performance, delivery and profitability of employment services contracts across your allocated region.

Leading a team of Service Managers across multiple sites in metro Melbourne, you will drive performance against contractual, financial and quality measures, while strengthening relationships with employers, Services Australia and key community stakeholders. You will represent atWork Australia at a regional level and play a critical role in business growth, client attraction and service excellence.

In this role, you will:

• Lead, coach and develop Service Managers to achieve strong performance and engagement
• Ensure all contractual, compliance, quality and financial obligations are met or exceeded
• Drive placement, outcome and market share performance across all Employment Service Areas
• Build and maintain strong relationships with Services Australia, employers and community partners
• Provide clear operational leadership, performance management and governance oversight
• Contribute to financial forecasting, reporting and risk management
• Represent atWork Australia at regional forums, committees and community events
• Champion continuous improvement, service excellence and values‑led leadership