Slovak speaking CS for travel giant Booking.com in Greece - Relocation Pack

Mercier Consultancy is excited to announce a unique opportunity for a Slovak Speaking Customer Service Agent for the travel giant Booking.com, located in beautiful Greece. This role comes with a comprehensive relocation package to help you transition seamlessly to your new home! In this position, you will be responsible for offering exemplary customer support to Slovak-speaking customers, ensuring they have the best travel experience possible.

Your fluency in Slovak will be vital as you assist clients with their inquiries, bookings, and any issues they may face while using Booking.com services. We are looking for enthusiastic individuals who are passionate about travel and eager to help others make the most of their journeys.

Responsibilities

• Provide exceptional customer service support to Slovak-speaking clients via phone, email, and chat
• Assist customers in managing their bookings and addressing any inquiries or concerns
• Offer advice on travel-related issues and provide information on various destinations
• Document interactions with clients accurately within our systems
• Collaborate with team members to enhance the service quality and customer experience
• Participate in training sessions and workshops to refine your skills and product knowledge
• Contribute to a positive team environment and uphold the values of Booking.com

Requirements

• Fluency in Slovak and English, both written and spoken
• Strong communication skills and customer-centric attitude
• Ability to problem-solve and respond to client inquiries effectively
• Passion for travel and helping customers with their needs
• No prior experience necessary; excellent training will be provided
• Ability to work in a fast-paced environment and handle multiple tasks
• Willingness to relocate to Greece and embrace new experiences

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

2 Extra Salaries Per Year

Fully Paid Training

And More...